Organizational Consulting
Fifteen years of organizational development inside L'Oréal, Qualcomm, and Nike — as an internal consultant rather than a vendor. 360 feedback and competency models for senior leaders, team effectiveness and offsites for engineering and business groups, organization design through reorganizations, and the learning programs and platforms behind all of it.
Fifteen years in-house
What I do
Assessment and feedback
- 360-degree feedback programs, from design through manager debriefs
- Leadership behavior and skills assessment
- Competency modeling and integration into talent processes
- Employee engagement surveys and action planning
Teams and leaders
- Team effectiveness interventions
- Strategic offsite design and facilitation
- New leader integration and transitions
- Talent review processes
Organization design and change
- Organization assessment and diagnosis
- Decision rights, workflows, and structure
- Reorganizations and post-merger integration
- Toolkits that let HR partners run the work themselves
Learning and development
- Program design, development, and delivery
- Leadership development for high-potential employees
- Workshop and large-event facilitation
- Learning platform selection and rollout
Selected work
- Nike2018–2020
360 feedback for the 200 most senior leaders
Developed and implemented a global 360-degree feedback process for Nike's 200 most senior leaders, as part of an organization-wide change effort — the instrument, the reporting, and the rollout across regions.
- Nike2018–2020
A new leadership competency model
Project-managed the launch of an organization-wide leadership competency model, built with Korn Ferry, then acted as the subject-matter expert for integrating those competencies into recruitment, performance, talent review, and learning.
- Nike2018–2020
Organization effectiveness, Women’s Footwear
Worked with the Women’s Footwear team to clarify decision rights, workflows, and structure as strategic priorities shifted. Built an organization assessment toolkit so HR partners could run the same diagnosis themselves.
- Qualcomm2012–2017
Internal consulting for engineering and business leaders
Partnered with engineering, business, and HR leaders on organizational development and talent work: team effectiveness interventions, strategic offsites, large internal educational events, and organizational assessments that surfaced structural, leadership, and skills gaps early. Also co-led action planning for the company-wide engagement survey, turning scores into commitments the teams had helped write.
- Qualcomm2012–2017
Leader integration and skills assessment
Built individualized onboarding programs for newly hired and internally promoted senior leaders, and ran leadership behavior and skills assessments, delivering the results to division leaders.
- Qualcomm2015–2017
Rolling out a social learning platform
Led the Learning Solutions team and managed the launch and adoption of Pathgather, a global social learning platform that let employees build and share learning paths instead of only consuming assigned courses.
- L'Oréal USA2009–2012
Management and marketing training, and an executive 360
Ran the Management & Leadership and Marketing training tracks for US employees. Co-led a 360-feedback process for top executives as part of a culture change effort, and acted as process consultant to the CMO on defining a new marketing model for the digital era.
Working on something like this?
I take organizational consulting engagements alongside web and analytics work, in English, Spanish, or French. Email is the surest way to reach me.
